A named operator for every cargo

From nomination to discharge, one operator is your point of contact. They know your contract, your vessel and your timeline, and they answer for all three.

What we help with

• Product specifications and test methods
• Vessel nomination and terminal requirements
• Shipping documents and their release order
• Discharge planning and receiving-terminal coordination
• Claims and quantity reconciliation, if they arise

Response times

The trading desk is staffed around the clock for active cargoes. General enquiries receive a reply within one business day.